Your clients keep their photos, routine and treatments in Glow. With their permission, you see what actually happened since they left your chair — and send pre- and post-care that arrives in their app, on the right days.

How it works
There is no paperwork to send and no account for you to create on anyone's behalf. Your practice gets one code, and every client who uses it stays in control of what you can see.
Setting up your practice takes a few minutes and gives you a code made from your name — GLOW-MINA, say. Hand it over in the room, print it on a card, put it at the bottom of your after-care email. It doesn't change.
They open the Share tab in their own Glow app and type it in. That connects the two of you and nothing more: at this point you can see their name and nothing else.
Routine, diary notes, progress photos, treatments, and the notes Glow writes about their photos. Five separate switches, every one of them off until they turn it on.
What you see
Open a client and you get what they've shared, in one read-only page — no scores, no ranking, nothing Glow invented about how they're doing.
Their first photo beside their latest, with the dates. If they've also shared the observations, you see what Glow noted in each one — what is visible, where, in plain words.
Every product in their routine and whether it sits in the morning, the evening or both. Useful the moment someone says "just the usual" and means something new.
The treatments they've logged, with dates and their own notes — including anything done somewhere else, if they've shared it.
How many of the last 30 days they logged their routine. A count of days, never a score and never a verdict on their skin.
Pick the treatment, write the instructions the way you'd say them out loud, and Glow tidies your words into pre- and post-care steps dated around the appointment. It pauses the products that should pause and puts them back. It will not add advice you didn't give.
Consent
Somebody is about to show you photographs of their face. The rules are simple enough to explain in the room, which is the point of them.
Pricing
Setting up your practice is free. You only pay when you're ready for real clients to connect — and your clients are never charged for sharing with you.
Billed monthly on the web, not through the App Store. Set up free and stay on the preview plan as long as you like.
FAQ
Their journal belongs to them, not to you and not to us. Nothing reaches you until they enter your code and turn a switch on, each part of it separately. Your side is read-only — you can look, you can't edit or download it. Their photos and notes are never sold, never public, and never used to train anything. If you'd rather not hold that responsibility for a particular client, don't ask them to share it: the connection works perfectly well with only the treatments switched on.
They tap stop, and that's the whole process — no approval from you, no explanation owed. Their photos, notes and routine disappear from your dashboard immediately, apart from a photo already open on your screen, which can stay valid for up to an hour. Care plans you already sent stay in their app, because they're theirs now. If they change their mind later they simply enter your code again.
Yes, and separately. Glow for clients is $9.99 a month or $79.99 a year, with 3 days free, bought in the app on their phone. Your $199 covers your side of it: your dashboard, your code, and the care plans you send. Neither subscription pays for the other, and nobody is charged twice.
Setting up a practice is free and stays free until you're ready. Your dashboard opens with a sample client — six weeks of invented photos, routine and treatments, clearly labelled — so you can see exactly what a real client's page would look like before anyone shares anything with you. Real clients can connect once your plan is active.
Any time, and your seat runs to the end of the month you've paid for. Nothing is deleted when it ends: your clients stay connected, their sharing switches stay as they set them, and you simply stop seeing anything until the plan is active again. Turn it back on and the dashboard is exactly as you left it.
No. Sign in on the web and use the dashboard in a browser. Your clients do need the app on their phone, since that's where their photos and routine live — iPhone at launch, Android planned.
Not yet. Today a practice is one person, and the seat is theirs. If your clinic needs several people looking at the same clients, tell us at info@glowskin.health — it's the next thing on the list, and we'd rather build it around a real clinic than a guess.
Choose “I'm a provider” the first time and you'll have your code in a few minutes. Already set up? The same door.
Provider sign in